Public Complaints and Review Commission

Government of Canada to create watchdog for the CBSA

On May 19, 2022, The Minister of Public Safety, Marco Mendicino, introduced new legislation to establish the Public Complaints and Review Commission (PCRC), an independent review body for:

  • the Royal Canadian Mounted Police (RCMP), and
  • the Canada Border Services Agency (CBSA).

This watchdog will ensure consistent, fair, and equal treatment when interacting with the RCMP and CBSA. Also, it would be the very first time the CBSA has an independent review body and a forum for complaints. In the case of the RCMP, it would replace the Civilian Review and Complaints ‎Commission (CRCC), which is the current review body.


Bill C-20, entitled An Act establishing the Public Complaints and Review Commission and amending certain Acts and statutory instruments, comes after previous versions died on the order paper. The project builds upon former Bills C-98 and C-3, which were introduced in Parliament in 2019 and 2020, respectively. It also delivers on commitments made in the:

These speeches refer to the introduction of legislation to create a review body for the CBSA, including defined timelines for responding to complaints and recommendations.

Establishing the Public Complaints and Review Commission (PCRC)

The PCRC will operate independently. It has “the power to recommend discipline, publish annual reports, and collect disaggregated race-based data,” said the Minister of Public Safety. “The PCRC will offer Canadians another layer of effective civilian review and build trust in our law enforcement,” he added.

In addition to regular review of both agencies, the PCRC would also have the ability to review, on its own initiative or at the request of the Minister, any activities of the RCMP or CBSA. However, it can not consider activities related to national security, which are overseen by separate independent.

In terms of access to information, the PCRC would have access to any information relevant to the RCMP and the CBSA. Of course, there are certain narrow exceptions, such as cabinet confidences and sensitive commercial information.

To establish the PCRC, the government is proposing to invest $112.3 million over six years. And $19.4 million per year ongoing.

<<Also Read: Who are the immigration authorities?>>

Let us help!

If you have general immigration questions, you may fill out the following form. Of course, if you have specific questions, please book an appointment. You may also fill out our assessment form.

    Full Name (required)

    Email address (required)

    Have you entered your email address correctly?

    Your question (required):

    Read this in Spanish

    Related Posts

    PGWPs extension

    PGWPs expired after September 2021 will qualify for an additional work permit

    Jun 27, 2022
    delays in immigration

    New task force to improve delays in immigration applications

    Jun 27, 2022
    The sectors with the most job vacancies in Canada

    The sectors with the most job vacancies in Canada in 2022

    Jun 26, 2022

    What is an IRCC number?

    Jun 25, 2022

    Fill our Free Canada Immigration Assessment Form in your language!

    This article provides information of a general nature only. Considering the fluid nature of the immigration world, it may no longer be current. Of course, the item does not give legal advice. Therefore, do not rely on it as legal advice or immigration advice. Consequently, no one could hold us accountable for the content of these articles. Of course, if you have specific legal questions, you must consult a lawyer. Alternatively, if you are looking for immigration advice, book an appointment.

    The characters and places in the articles:
    All the characters and locations in the articles are fictional, unless otherwise clearly stated. Therefore, any resemblance in names, dates, and places is coincidental.

    Important Notes:
    For our official addresses, trust this website only. We currently do not have offices outside Canada. Therefore, anyone who claims to be our agent is committing fraud. Also, note that we do not issue any work permits or study permits or similar documents. The government of Canada has the sole authority to issue such material.

    Click to read the disclaimer.

    Andrea Neira

    Do you have any questions?