Settlement Program services for Ukrainians coming to Canada
Canada is offering temporary federal support to Ukrainians arriving under the accelerated temporary residence pathway. This temporary federal support includes:
- language training
- information about and orientation to life in Canada (e.g. enrolling children in school)
- information and services to help access the labour market
- activities that promote connections with communities
- assessments of other needs Ukrainians may have and referrals to appropriate agencies
- also, services targeted to the needs of women, seniors, youth and LGBTQ2+ persons, and
- other settlement supports available through the Settlement Program
Usually, these Settlement Program services are only available to permanent residents. However, the Honourable Sean Fraser, Minister of Immigration, will extend these services until March 31, 2023, for temporary residents in Canada eligible under the CUAET.
“We will continue to support Ukrainians fleeing Vladimir Putin’s war, both before and after their arrival in Canada. We know coming to live in a new country, even temporarily, is not easy. As Russia continues its full-scale invasion of Ukraine, we want to ensure Ukrainians have access to the support and key services they need to settle into their new communities across Canada.” The Honourable Sean Fraser, Minister of Immigration.
As of early April, the Canadian Red Cross will also offer reception services for Ukrainians for 12 hours per day per airport. Moreover, they will have experienced clinicians and mental health specialists are on-site to help refer those needing medical attention. Of course, more information will be provided to people arriving at major destination hubs across the country, as of April 1, 2022.
Other immigration measures to support Ukrainians
Canada is taking additional steps to support Ukrainians and people residing in Ukraine. Other immigration measures include the following:
- The creation of additional biometrics collection locations.
- A dedicated service channel for Ukraine immigration enquiries available for clients both in Canada and abroad at 613-321-4243, with collect calls accepted.
- In addition, clients can add the keyword “Ukraine2022” to the IRCC crisis web form with their enquiry and it will be prioritized.
- Additionally, Those wishing to immigrate to Canada permanently can apply for permanent residence under a variety of different immigration programs and streams. IRCC is also developing a special permanent residence stream for family reunification.
Also, Service Canada is working to provide Ukrainian newcomers with information about Government of Canada programs and services. Furthermore, to help connect Ukrainian newcomers with available jobs, the government also launched Job Bank’s Jobs for Ukraine webpage. Since its launch, the site has been viewed close to 96,000 times.
Ukraine immigration: Key figures
Immigration, Refugees and Citizenship Canada (IRCC) has received over 80,000 CUAET applications. Moreover, it has accepted around 9,600 applications.

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