What is a Port of Entry Letter of Introduction or POE Letter?
Maria reached Canada as a visitor and soon received news about her approved work permit. She felt excited; however, she quickly learned that the POE letter required careful steps. Her confusion grew; she searched for clear guidance. This article helps people like Maria understand every step involved in a POE letter.
Table of contents
Understanding the POE Letter
A POE letter gives proof of approval for a study permit, work permit, or IEC work permit. It does not grant permission to work or study. It also does not replace the actual permit. Officers issue the real permit only at a Canadian port of entry. Moreover, travellers must present this letter upon entering Canada. They should treat it as a key document.
The POE letter covers different programs. These programs include study permits, employer-specific work permits, open work permits, and IEC permits. Each program follows similar rules. However, specific steps may differ. Travellers must read the letter carefully.
Common Alternative Names for the POE Letter
- Letter of Introduction
- Port of Entry Letter of Introduction
- Introduction Letter
- Correspondence Letter
- Approval Letter
- Entry Approval Letter
- Work Permit Approval Letter (informal, used when related to work permits)
- Study Permit Approval Letter (informal, used when related to study permits)
- IEC Port of Entry Letter (in the IEC context)
- WP/SP Approval Confirmation (informal wording used by applicants)
Notes
- All these names refer to the same document issued after an application is approved outside Canada.
- It is not the actual permit; it only allows the officer at the border to issue the real permit.

Sample Letter of Introduction (POE Letter)
Steps to follow When Outside Canada
Travellers who receive a POE letter outside Canada must follow simple steps. They must prepare well. Moreover, they must carry all documents during their trip.
Here are the steps travellers should expect when outside Canada.
- Travellers bring the POE letter during their trip to Canada.
- They carry their passport, supporting documents, and entry visa or eTA.
- They present everything to a border officer.
- The officer reviews the documents and issues the real permit.
- The traveller checks the permit for accuracy before leaving the port of entry.
These steps apply to study permits, employer-specific work permits, open work permits, and IEC permits. Each traveller must confirm that the officer prints the correct information.
Steps to Follow When Inside Canada
Some travellers receive their POE letter while already inside Canada. These travellers must leave Canada and return. This option works for many cases. However, they must return from a country other than the United States or Saint Pierre and Miquelon. Officers at those borders do not issue permits to flagpolers. Therefore, the traveller should plan a short trip to another country.
Steps for leaving Canada include the following.
- Travellers book travel to another country.
- They bring their POE letter and passport.
- They return to Canada through a regular port of entry.
- The border officer scans the POE letter and issues the permit.
Different Scenarios Involving a POE Letter
Travellers in different programs follow similar rules. However, each group faces unique steps.
Study Permit Holders
Study permit (SP) applicants receive a POE letter after approval. They cannot study until they hold the printed study permit. Therefore, they must activate the SP at a port of entry. Travellers in Canada as visitors must leave and re-enter Canada.
Work Permit Holders
Work permit (WP) applicants who applied outside Canada receive a POE letter. They must activate the permit at a port of entry. Moreover, they must hold the correct documents. Travellers in Canada must leave and return unless they qualify to apply inside Canada.
IEC Participants
IEC participants receive a POE letter after approval. They must also activate their work permit at a port of entry. Travellers in Canada must leave and return from a country that allows full processing.
Summary Table
Here is a short comparison of situations.
| Scenario | How To Activate a Permit |
|---|---|
| Outside Canada | Present the POE letter at a port of entry |
| Inside Canada, a visitor | Leave Canada and return through a valid port |
| Inside Canada, an eligible applicant | Apply inside Canada and receive a permit by mail |
Conclusion
A POE letter gives important directions for travellers. It confirms approval, but it does not allow work or study until activation. Travellers must decide how to activate their permit. They can either leave Canada and return or apply inside Canada if eligible. Each situation needs careful review. Therefore, readers with questions should book a consultation session with the author for tailored guidance.
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Al Parsai, LLM, MA, RCIC-IRB
Regulated Canadian Immigration Consultant
Adjunct Professor, Queen’s University Faculty of Law
Instructor, Ashton College, Immigration Consulting Program
Author of 88 Tips on Immigration to Canada and Inadmissibility to Canada for Human Rights Violations
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