refuse application

Why was my application refused and how can I submit a request for more details?

It is totally understandable if applicants want to know the full reason why their application was refused. I think it is fair to say that Immigration, Refugees and Citizenship Canada (IRCC)’s refusal letters are very vague.

These letters usually consist of a generic list of reasons why IRCC may refuse an application. Sometimes we can find an X next to the reason(s) applicable to the person. For example, some reasons include “lack of funds”, “purpose of visit”, “travel history”, among others.

Refusal letters also can consist of generic paragraphs stating that applicants did not meet the requirements of Canadian immigration legislation. However, behind these decisions are additional information that is not provided. Fortunately, there is a way to obtain these GCMS records. But, before I tell you how, let us explain what is GCMS.

What is a GCMS Record?

GCMS stands for the Global Case Management System. According to our CEO and RCIC, Al Parsai, It refers to an IT system that IRCC officers use to store and manage immigration application files.

“A GCMS record applies to the information stored under an immigration or visa application” Al parsai.

Moreover, officers enter their opinion about applications in GCMS. If you open a GCMS record, you will find several pages of information about the application.

The Immigration Officer’s Electronic Notes

The officer’s notes are usually one or two paragraphs in that long list of information. While you may learn a lot from the GCMS record, the officer’s electronic notes are generally an essential part of it.

Currently, there is a way to obtain these notes through an Access to Information Act or Privacy Act request (also known as an ATIP request).

According to our Regulated Canadian Immigration Consultant, Al Parsai, the Access to Information and Privacy Act is a law that allows people to have access to Canadian Government documents.  If you intend to get access to those documents, you need to place an ATIP request.

If you would like to know How to Get the Immigration Officer’s Electronic Notes, the ATIP Request Processing Time and How to Make Sense of the Officer’s Notes, please visit the following article:

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Do you need our help?

Our Regulated Canadian Immigration Consultant, Al Parsai, can submit an ATIP request on your behalf. He can also review the report and give you some comments about it. If you have a general question, please fill out the following form. However, if the question is case-specific, We’ll advise you to book a consultation session. You may alternatively fill out our assessment form.

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